Today is: Wed 10, Mar 2010     embroidery machine designs,embroidery,stitch,digitizing software,free designs,embird,freebies,stitchshow,buystitch Due to the electronic nature of the product and it's ability to be reproduced, refunds are not offered. If you receive a damaged file, I will gladly exchange it for a new one or in another format .              contact webmaster at: webmaster@buystitch.com